This Privacy Policy explains how Conmoji processes personal data in connection with its chatbot platform.
Conmoji acts as:
For payment processing, we use Mollie B.V. ("Mollie") as our payment service provider. Mollie may act as an independent Data Controller for the payment data it processes. Mollie’s legal and privacy information is available at: https://www.mollie.com/legal
When you purchase a subscription:
When you make a payment, Conmoji shares minimum necessary data with Mollie so that Mollie can:
Mollie and Conmoji are each independent data controllers for the personal data they respectively process. Neither party acts as a processor on behalf of the other in this context. Mollie's processing is governed by Mollie's Privacy Statement.
We may use subprocessors for:
All subprocessors operate under Data Processing Agreements. A list is available upon request.
Data may be processed outside the EEA. Where applicable, we implement Standard Contractual Clauses and appropriate safeguards.
| Data Type | Retention |
|---|---|
| Account data | Duration of subscription + 6 months |
| Subscription metadata | As required for financial compliance |
| Chat session data | Until deletion by customer |
| Technical logs | Short-term retention |
You may exercise GDPR rights including access, erasure, rectification, and portability.
To exercise rights relating to data held by Conmoji:
Email: privacy@conmoji.com
To exercise rights relating to data processed by Mollie as an independent controller, contact Mollie directly:
General privacy enquiries: privacy@mollie.com
Data Protection Officer: dpo@mollie.com
We use cookies and similar technologies on our website. For full details — what we use, why, and how to manage your preferences — please see our Cookie Policy.
Please note that Mollie may also use cookies on its own websites and within the payment flow. For questions about Mollie's use of cookies, contact privacy@mollie.com.
Conmoji B.V. (in oprichting)
KVK: 67302750
BTW: NL002247591B37
Theresiastraat 110, 2593AS, The Hague, The Netherlands
Email: support@conmoji.com
By creating an account or using Conmoji's services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the platform.
These Terms form a legally binding agreement between you and Conmoji B.V. (in oprichting). You may only use our services if you are a business (B2B), acting in a professional capacity.
Conmoji provides a cloud-based platform to create, manage, and analyze AI-powered chatbots. The platform includes tools for configuring chatbot behavior, embedding bots on your own websites, and reviewing session analytics.
To use Conmoji, you must:
You are responsible for all activity under your account.
You may not use Conmoji to:
Conmoji reserves the right to suspend or terminate accounts for violations.
Our Privacy Policy explains how we collect and use personal data. By using our platform, you agree to this policy.
Chat session data is stored securely and retained as long as your account is active, or up to 6 months after termination.
Customers are responsible for the legality of chatbot interactions with third parties or website visitors.
Our platform may integrate with third-party services (e.g., OpenAI, Gmail, Make). While we facilitate these connections, we are not responsible for third-party functionality, performance, or data handling.
You are responsible for complying with the terms of any third-party services you use.
Conmoji uses AI language models (e.g., OpenAI) to power chatbot responses. These outputs are automatically generated and may be inaccurate or inappropriate.
Do not rely on chatbots for legal, medical, safety-critical, or financial decisions.
We disclaim liability for any decisions made based on chatbot responses.
We offer the service on a best-effort basis, with no guaranteed uptime (no SLA). Support is provided via:
We may modify or discontinue features at any time. You will be notified of significant changes via email or in-app messages.
These Terms are governed by Dutch law. Any disputes will be settled by the competent court in The Hague, The Netherlands.
We may update these Terms at any time. You will be notified of material changes in advance. Continued use of the platform after updates means you accept the new Terms.
For questions about these Terms, contact:
Email: support@conmoji.com
Address: Theresiastraat 110, 2593AS, Den Haag, Netherlands
This Cookie Policy explains how Conmoji B.V. (“Conmoji”, “we”, “us”) uses cookies and similar technologies on conmoji.com. It should be read together with our Privacy Policy.
This policy complies with the EU ePrivacy Directive (2002/58/EC as amended by 2009/136/EC), the General Data Protection Regulation (GDPR, Regulation 2016/679), and the Dutch Telecommunications Act (Telecommunicatiewet).
Cookies are small text files placed on your device by a website. They are widely used to make websites work, or work more efficiently, and to provide information to the owners of the site. Similar technologies include localStorage (browser storage) and session storage, which we also use.
We categorise cookies as follows:
These cookies are essential for the website to function and cannot be switched off. They do not store any personally identifiable information.
| Name / Key | Provider | Purpose | Storage | Duration |
|---|---|---|---|---|
conmoji_consent | Conmoji (own) | Stores your cookie consent choice ("all" or "necessary only") so the banner does not reappear on every visit. | localStorage | Until manually cleared |
These cookies are set by Calendly and are only loaded when you actively click “book a 1-on-1 demo call”. They are not loaded on page load. They enable the Calendly scheduling widget to function.
| Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
__utma, __utmz | Calendly / Google Analytics (via Calendly) | Analytics within the Calendly booking widget to measure usage of the scheduling page. | HTTP Cookie | Up to 2 years |
| Session cookies | Calendly | Maintain your session state during the booking flow. | HTTP Cookie | Session |
For full details on Calendly's data practices, please see calendly.com/privacy.
We load the following external resources that do not set cookies in your browser, but may log your IP address as part of normal server operations:
| Resource | Provider | Purpose |
|---|---|---|
| Google Fonts API | Google LLC | Loads the “Inter” typeface. IP address may be logged by Google. |
| Fontshare CDN | Indian Type Foundry | Loads the “Pally” typeface. IP address may be logged. |
| cdnjs.cloudflare.com | Cloudflare Inc. | Loads Font Awesome icons and AOS animation library via CDN. |
Under the GDPR and the Dutch Telecommunications Act:
You can change or withdraw your cookie preferences at any time by clicking the “🍪 Cookie settings” button in the footer of any page on conmoji.com. Choosing “Necessary only” means the Calendly widget will still appear when you click it, but it signals your preference and we will not proactively initialise non-necessary third-party scripts.
You can delete all cookies stored by your browser at any time via your browser settings:
Deleting cookies may affect website functionality and will reset your consent choice, causing the cookie banner to reappear.
To opt out of Calendly analytics cookies, you may also use the opt-out tools provided by Calendly at calendly.com/privacy.
We may update this Cookie Policy from time to time. The effective date at the top of this page indicates when it was last updated. Continued use of the site after changes constitutes acceptance of the revised policy.
For questions about this Cookie Policy, please contact us:
Conmoji B.V. — Theresiastraat 110, 2593AS The Hague, The Netherlands
Email: privacy@conmoji.com